Terms and Conditions

TERMS AND CONDITIONS

Taxes

You are solely responsible for all sales taxes or other taxes that may occur.

Order acceptance policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.

Out-of-stock products

We will ship your product as it becomes available. usually, products ship the same day if ordered before 12:00 PM, or by the next business day if your order is received after this time and for orders received on saturday, sunday or any major holiday. however, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. we will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. you may cancel your order at any time prior to shipping.

Multiple product orders

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise.

PRE ORDER TERMS AND CONDITIONS

Pre-orders items are stocks which are not on hand and therefore, have to wait around 10 days to 2 weeks to make them.

Before ordering, please read the rules & regulations below.

1. Pre-orders require payment to be made at checkout. 

2. Please note that due to the nature of pre-order items, we will not be accepting cancellations.

3.  We cannot estimate or guarantee a specific ship date so we cannot guarantee products will be available in 2 weeks. We will ship orders the moment they are available.

4.Sometimes the ordered items will arrive later than 2 weeks due to several factors (eg: customs)

5. Please do not order if you are unable to wait. 

6. If you combine in-stock and pre-ordered items, ALL items will be shipped at once when all pre-ordered items are available.

7. Once you place an order with us, it means that you are willing to accept these terms & conditions.